Delete your account

You can delete your myCE account from inside the app. You don't need to contact us.

Before you start

Deleting can't be undone. If you want to keep your records, save a copy first: tap your avatar at the top right, then the gear icon, then Export my data.

Steps

1. Open myCE and tap your avatar at the top right.
2. Tap the gear icon to open Settings.
3. Under Account, tap Delete account.
4. Follow the steps to confirm.

What happens

Your account, records, files, goals, bundles, and classes are erased from your iPhone, and you're signed out. The app doesn't keep these on our servers today. Copies you've already sent to someone, or saved in an export or iPhone backup, aren't affected.

Cancel your subscription separately

Deleting your account doesn't stop billing, because Apple manages your subscription. To cancel, open your iPhone's Settings, tap your name, then Subscriptions.

The early access list and support emails

These are kept separately from the app. To remove them, or if you can't get into the app, email privacy@trackmyce.io from the address you used.